Financial Counselling

As part of our holistic service to clients, we offer financial counselling, education and advocacy for individuals and families – mainly Aboriginal people from Kununurra and surrounding communities – who are on low incomes and experiencing financial difficulties.

Help with financial safety planning and advice
Help you prepare a money plan to see what income/expenses/assets and debts you have.
Advise you on how to negotiate with creditors, ask for hardship, or complain that you do not owe some or all of the debt.
In some cases, negotiate payment plans or waivers with creditors on your behalf. A financial counsellor may help you ask to have your debt reduced or removed if it is the result of financial abuse. Some lenders and debt collectors have policies that help in situations of family violence.
Help you access your credit report to find out what debts you owe.
Plan a way to deal with your finances so you are in control and build long-term financial resilience.
Discuss whether you may be eligible for financial or community supports such as Centrelink income or special payments, housing support, food or energy vouchers, Victims Support Claims or early access of superannuation.